New Repeat Prescription Line
From Monday 22nd October, repeat prescriptions can be ordered via our new Repeat Prescription Request Line on 01563 599300.
We will no longer be taking repeat prescription requests on our main line.
The Repeat Prescription Request Line allows you to leave a message day 24 hours a day.
Please ensure you leave the following information on our answering machine:
Your Name, Address, Date of Birth, Contact Telephone Number, Full description of the items you require.
If you telephone our main line, you will be asked to redial the above number.
This allows the practice to free up the lines for those requiring more urgent assistance.
For more information on how to order your repeat medication, including online, in person and by telephone, click on the Prescription tab above.
The surgery is open between 07.45 - 17:30 Monday to Friday with the telephone lines open from 08:30 - 17:30.
PLEASE NOTE FROM MONDAY 4TH FEBRUARY WE SHALL CLOSE FOR LUNCH EACH DAY FROM 12.30 - 13.30 AND THE SURGERY DOORS WILL NOT BE OPEN AND THERE WILL BE AN ANSWERING MACHINE MESSAGE ADVISING THAT WE ARE CLOSED.
The out of hours service is provided by NHS 24 (www.nhs24.com). Telephone: 111
If you, or someone you look after, is unwell or needs medical attention outside of normal surgery hours NHS 24 will assess your request and provide appropriate advice/treatment. Please be prepared to provide a few details such as name, address and telephone number and note that all calls are recorded.
Please only use this service if you genuinely cannot wait until the surgery re-opens.
In the event of a medical emergency dial 999
Please note that the practice will occasionally close for training purposes, normally each quarter. Signs will be displayed at the surgery when this happens.
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